Building Understanding

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Maximising Performance

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Managing Risk

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Employee & Customer Surveys taking the guesswork out of engagement

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We help organisations provide great experiences for their employees and customers.

pe_handsWe focus on developing the processes, systems and behaviours that drive performance, stimulate innovation and make change happen;

• Collecting (and using) employee and customer feedback
• Building management capability
• Developing working practices that make it easy to ‘delight’ customers
• Advising on employee relations and organisation change.

Our passion is demonstrating, to both employees and customers, the advantages of working with growing organisations and proving that bigger isn’t always better.

Call today on 01635 728 728 or email us at

Our Services

Our services have been designed with the practical needs (and budgets) of small and medium size business in mind. You select and use only the services you need and we tailor them to fit your objectives and ways of working.


Building Understanding

There is no one way to engage people so we offer a range of options, including our own 3Ease® Surveys, to help you understand what’s important and where to focus for maximum commercial impact. Only by asking the right questions will you understand how to increase engagement, action change and achieve your goals.


Maximising Performance

We help you create and implement ways of working that drive higher levels of employee engagement and performance. We work across a range of areas from recruitment and reward to customer satisfaction, communication and management development.


Managing Risk

We provide advice to resolve immediate problems and support to identify and manage risks ranging from misconduct and poor performance to skills shortages and organisation change. Risks are inevitable in business – we help manage and turn them to your advantage.

3Ease® Surveys are available to organisations and the consultants they work with.


About our surveys

Our surveys help growing businesses to have grown up conversations about the stuff that really matters.

Using the 3Ease® model of engagement we help organisations understand, track and manage engagement levels so they can make the most of their strengths, effectively initiate change and support further growth.

We believe employee satisfaction and commitment provide vital foundations for engagement so our surveys measure that too.

When you choose our off the shelf or bespoke surveys we make sure you get much more than just a tick in a box.

Employee surveys

When people are engaged they perform better.

Our range of, off the shelf and bespoke surveys, give the practical insights you need to drive employee engagement, deliver measurable commercial benefits and stay legally compliant (and that should appeal to everyone on your management team).

Customer Surveys

Do your employees make your customers feel the way you want them to?

Our surveys show how your employees impact customer satisfaction and engagement. They will also help you identify where you can make improvements.

More than Surveys

Carrying out a survey is not enough. It’s what you do with the information that’s really important.

We give growing businesses practical advice and support on developing engaging work habits because everyone knows the bigger you get the harder, and slower it is to change.

Our Clients


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