We help medium size and small businesses grow by maximising levels of employee and customer engagement. We provide the practical experience and expertise bigger businesses take for granted. Our focus is on employee engagement and complemented by extensive knowledge of employment law and change management.
Our services have been designed with the needs and budgets of small and medium size business in mind – that means you only use the services you need and tailor them to fit your objectives and ways of working.
We help you create and implement ways of working that drive higher levels of employee engagement and performance. We work across a range of areas from recruitment and reward to customer satisfaction, communication and management development.
We provide advice to resolve immediate problems and support to identify and manage risks ranging from misconduct and poor performance to skills shortages and organisation change. Risks are inevitable in business – we help manage and turn them to your advantage.
When people are engaged they perform better.
Our surveys give practical insights for driving employee engagement helping organisations deliver measurable commercial benefits and stay legally compliant (impressing CEOs and FDs alike).
Do your employees make your customers feel the way you want them to?
Our surveys show how your employees impact customer satisfaction and engagement. They will also help you identify where you can make improvements.
More than Surveys
Carrying out a survey is not enough. It’s what you do with the information that’s really important.
Whether you’re gathering feedback at weekly, monthly or annual intervals using any combination of bespoke, vanilla, pulse and full surveys we’ll give as much (expert) advice and (practical) support as you need.