Category Archives: Engagement Surveys

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Customer Engagement, Customer Survey, Employee Engagement, Employee Surveys, Engagement Surveys, Recruitment

Stop employing Managers

Times have changed. The way we work has moved on. I think the role of Manager has had its day.

Unfortunately not many organisations have moved with the times. They’re offering new products and using new technology but still servicing customers using the same old rules and tired, bureaucratic ways of working. I don’t believe they can keep up with customer demands by working that way.