People Essentials Limited designs, administers and analyses feedback from employee and customer surveys. We also provide workshops, training and other support enabling organisations to interpret, prioritise and take action on the findings of their survey. We work directly with Employers and through the Consultants they work with. These Consultants may be in HR, Coaching, Learning and Development, Business Improvement and Customer Experience.

Our surveys gather information about employee and customer perceptions. This information is used to explore and identify potential changes to the work environment and ways of working.

We welcome all visitors to the People Essentials Limited website. Use of our websites indicates acceptance of People Essentials Limited’s Privacy and Data Protection Policy, as set out below, whether you are a visitor to the website, a customer or survey respondent.

We will not share any data with any third party for the purposes of marketing.

Website Users

We use Google third party tracking services that employ cookies and page tags to collect data about visitors to our websites. This data includes usage and user statistics.

Like most websites we record data when a device accesses our web servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, device type and timestamps.

If you arrive at a People Essentials website from an external source (such as a link on another website or in an email), we record information about the source that referred you to us.

  • Contact Forms

If you contact us using a contact form we will capture your name and email address so that we may respond to your enquiry and, or for customer service purposes. This information will be retained for 12 months. It will not be shared with any third parties or used for marketing purposes.

  • Cookies

We use cookies which your browser stores on your computer or other device. The cookies we place there do not contain personal information.

Employee Survey Respondents

Individual respondents and answers are treated as confidential and used only for research purposes unless expressly requested otherwise. Survey participation is voluntary and individuals may choose, without consequence, to take part.

People Essentials Limited is committed to maintaining the anonymity of survey users. When you register for a Survey, we need only your email address which your employer provides.

We use the email address provided to send your invitation to take part in the survey, issue reminders and for other similar purposes related to the Survey. We will not email you for any other reason.

Our survey platform and supporting systems and services are designed with privacy in mind. Data is encrypted for the purposes of transfer and storage and securely stored on severs based in the EU.

Only People Essentials have access to surveys completed online. If you have received a hard copy of the survey then you will be asked to send your completed survey back to People Essentials direct.

Your responses are collated and reported back in an aggregate format. People Essentials comply with MRS Guidelines on Employee Research and as such only analyse and report results where there are 10 or more respondents. People Essentials do not identify or feedback information on non-respondents.

All responses are also anonymised – while the survey is live we can connect your responses with your email address if required to change or remove your responses. Once the survey has ended your responses are anonymised, your email address is removed and deleted and can no longer be linked to your responses.

We will share your comments, but we don’t tell anyone who wrote them – all comments are reported anonymously. If you wish to remain anonymous, you must ensure you do not provide information to enable anyone to identify you with any certainty. If you choose to reveal your identity in your comments you will be identifiable only in that comment, no other responses or comments are linked.

Respondents assume all risks and consequences of revealing their identity.

Privacy and Data Protection for Customers

Use of our services may lead to our collecting the following data about you;

• When you contract with us we collect contact details including your name, email address and telephone numbers for the purposes of managing your account and projects.
• Employee, customer and other survey user email addresses, as provided by you, and used to send invitations and reminders to participate in a survey. We don’t use these addresses for our own purposes except as part of the survey process i.e. to send survey invitations and reminders.
• We store your survey questions and respondent data and provide you with reports and analysis on this data.

Without your prior written permission, we will never share, either in public or privately, your data or your employees’ comments and ratings. Nor will we share the results of any of your analyses, except when anonymously aggregated with other organisations’ data

We guarantee not to allow third parties access to any corporate or employee data which you may provide us with from time to time.

We do our best to provide you with an uninterrupted service.

This Privacy and Data Protection Policy applies to People Essentials Limited, its website and its services

We may change this policy from time to time by displaying a new version on our website, but if you are a customer of People Essentials Limited we will ensure that you are notified of any changes.

Contact

If you have any questions about this policy, please contact us