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Surveys

Employee Surveys

Quick and Easy to Complete

Surveys can be completed on mobile, tablet, desktop and paper – although we don’t often recommend that!

We use straightforward, easy to understand language so you end up with more honest and meaningful answers.

Our off the shelf surveys take an average 10 minutes to complete ensuring that more people respond too.

Personalised Branding and Questions

First you decide what you want to find out and then how often you want to survey your people (weekly, monthly or annually?).

Our off the shelf surveys ask a range of questions using free text questions and scaled response statements.

Surveys are tailored with your logo, personal message(s) and organisation structure. We can also add some of your own questions or develop a bespoke survey from scratch.

Inclusive Administration and Response Tracking

We do all the administration and response management to save you the time and hassle of doing it yourself.

That includes providing you with regular updates and sending out reminders.

Anonymous and Confidential

We comply with MRS guidelines on employee research so your people know their responses will remain confidential and anonymous.

We know anonymity encourages people to participate and be more open and honest. We also know, from experience, that people like the reassurance of using an independent provider.

Easy Read Reporting

Our reports highlight key themes, strengths and areas for improvement and include unique analysis of engagement, satisfaction and commitment levels.

We can also breakdown the findings so you can compare the responses of different demographic groups and benchmark your results with other organisations.

Inclusive Testing

We test the survey before sending out the email invitations – to make sure it gets through your firewall and avoids the spam box!

We also build in time to pilot our bespoke surveys to make sure they do what you need them to.

Upfront and Follow Up Support

We offer telephone & email support throughout the survey process – and beyond!

We’ll also advise you how to maximise response rates as better levels of response lead to more meaningful results and higher impact actions.

Straightforward Pricing

Our realistic pricing means you can achieve measurable return almost immediately.

The 3Ease™ Standard Employee Survey includes personal branding, email testing, comprehensive analysis and reporting, email & telephone support and starts at just £995 for up to 40 employees.

We typically provide off the shelf and bespoke surveys to organisations with up to 1000 Employees.

The easy and effective way to gather feedback that you can act on...

Customer Surveys

Quick and Easy to Complete

The 3Ease™ Standard Customer Survey has 14 free text and scaled statements and takes minutes to complete ensuring the highest levels of participation.

You can also add your own questions or design a completely bespoke survey contact us for more information.

Personalised Branding and Questions

The 3Ease™ Standard Customer Survey includes your own branding because it looks more professional and encourages a higher response.

Response Management

You can use the system to monitor response rates and send reminders or we can do that for you too.

Manage Survey Frequency

You decide when and to who you send the surveys – after each transaction, monthly, quarterly or even annually.

Easy Read Reporting

Our reports highlight key themes, strengths and areas for improvement and include unique analysis of engagement, satisfaction and commitment levels.

Customer Follow Up

Our surveys allow your customers to indicate if they would be prepared to discuss their responses with you.

This gives you a great opportunity to identify important issues and tailor interventions for important customers.

Upfront and Follow Up Support

We provide telephone & email support throughout the survey process and beyond.

We’ll also advise you how to maximise response rates as better levels of response lead to more meaningful results and higher impact actions.

Straightforward Pricing

And don’t forget our realistic pricing means you can achieve measurable return almost immediately.

The easy and effective way to gather feedback that you can act on...

More Than Surveys

Bespoke Survey Design

We’ll help you select the right questions and present them in the best way to get the response rate and information you need.

Our bespoke portfolio includes ‘pulse’ surveys, employee surveys and matched employee / customer surveys.

Employee Briefings and Feedback

You can use People Essentials to design, support or lead your employee briefing and feedback meetings.

To make sure you get the most from the survey we also help managers understand what engagement is, what their role is (before, during and after the survey), how to communicate and understand the results, and improve engagement with their teams.

Bespoke analysis and feedback

Our reports are comprehensive but easy to read and understand. we can also tailor reports to your specific needs.

People Essentials are also able to add their expert insight to analysis and interpretation of the findings. This service is most often utilised when presenting survey findings to the senior team and to aid the action planning process.

Survey action planning

Using our practical experience we add insight to your results and provide invaluable advice on how to put those insights to work.

We can help you identify priorities and drive improvements across a range of activities including identifying your cultural values, benchmarking salaries & benefits and managing organisation change to customer service training, leadership coaching and developing your internal communications strategy.

The easy and effective way to gather feedback that you can act on...