FAQ's 3Ease Engagement Survey
What factors affect employee engagement?
A number of variables impact on engagement levels including for instance organisation culture and the employees themselves. It is not possible to apply a single approach or set of actions in order to raise levels of engagement as every organisation is different.
Research has however identified a range of factors commonly agreed to be the main drivers for achieving an engaged workforce and we summarise as how people feel about; Their job; Communication at work; Relationships at work; Resources & Equipment; Control and Influence; Job Security & Change; Pay, Reward & Working Conditions.
In addition to measuring 7 drivers of Engagement the 3Ease survey also explores Employee Satisfaction and Employee ommitment. Contact us for more information and advice.
Why is the survey anonymous?
People are much more likely to participate and provide honest answers when they know that their answers and comments are anonymous. Using an external organisation to conduct and analyse the survey generally gives people more confidence that their responses will remain unknown.
If it's anonymous how do you make sure the same people don't fill it in over and over again?
For on-line surveys everyone will receive a unique user log-in and password which may only be used once in order to avoid multiple submissions. All paper based surveys are also issued with a unique control number. User log-ins, passwords and control numbers are not recorded against individual names or details and are not retained for use during analysis.
Won't we be able to tell who people are by the answers that they give?
We comply with MRS guidelines for Employee Research In order to preserve the integrity of the survey and the anonymity of respondents full demographic analysis will not be provided for groups of 9 or less employees. This means for instance no gender analysis will be done where 12 respondents are male and only 8 are female.
How long does the survey take?
The survey takes an average of 10 minutes to complete online.
How many questions are there in the survey?
The survey consists of 60 questions including up to 3 additional questions specific to each organisation. People are also asked to complete some demographic information which we use to break down and analyse the results.
What format are the questions?
The majority of questions require a fixed response to a statement when people are asked for instance to indicate the extent to which they agree or disagree with it. A smaller number of questions give the opportunity to provide 'free text' responses.
What rating scale do you use?
We use a 5 point Likert type scale, including a neutral option, so as to negate the issues associated with 'forced choice scales
Can the survey be personalised?
Yes. Your organisation name and logo are added to each 'page' and the introductory message and instructions are also personalised.
Can we change the questions?
There is facility to add in up to 3 organisation specific questions and we provide guidance on the best way to do this. Existing questions cannot be changed as they have been validated through pilot testing and standardised for benchmarking purposes. If you are considering creating a bespoke engagement survey then please contact us for more information and advice.
What level of analysis is provided for our survey?
Presentation of your organisation results is included in the overall cost and includes suggested actions for improvement.
Information is presented visually using simple graphs with more detailed information provided in easy to read charts/tables. Your results are presented in a number of formats including a Traffic Light Summary showing the areas of strongest and weakest performance; details of performance against the 3 measures of commitment, satisfaction and engagement; demographic analysis and list of all free text responses.
We also benchmark your results with other organisations; dependant on available data this may also be broken down using n geographic location and industry sector.
How many people normally respond to the survey?
The standard rate of response is 55% however this figure is normally improved when surveys are well implemented including telling people why the survey is being used and giving them the opportunity to ask any questions and raise concerns. A detailed Guidance Note provides useful information on how to run effective Employee Engagement Surveys
Can I give the survey to a sample of employees?
We recommend that organisations send surveys to all the people in the organisation/unit they intend to survey so as to maximise levels of response and believe that this approach is in keeping with the concept of 'engagement'. For groups of less than 50 people we suggest a minimum response level of 40% is necessary to validate responses and this is therefore a requirement for inclusion in our company benchmarking database.
What about people who don’t have access to a computer?
Paper surveys can be sent direct to employees at their work address. These surveys are issued with an SAE (stamped addressed envelope) for return direct to People Essentials Ltd who will upload them ready for analysis.
Is the survey as useful for small organisations?
Research shows that organisations have the same engagement issues whatever their size and the survey helps identify which are most important in your organisation.The validity of results can be reduced by low response levels. To maximise response levels you should follow the recommendations detailed in our Guidance Note How to run effective Employee Engagement Surveys.
Why should I benchmark my results with other organisations?
Comparing your results with other organisations provides a useful sense of perspective for evaluating strengths and weaknesses, agreeing priorities, setting improvement targets and monitoring progress.
How much does a benchmark analysis cost?
Benchmarking comparison is done at no additional costs for all surveys. Benchmarking analysis is performed against all organisations and where data is available on an industry and geographic basis.
How soon will the results be available?
Analysis of on-line surveys will be available, on-line immediately the survey closes. Paper based surveys will be processed within 5 working days of the survey end date (allowing time for any postage delays) and on-line analysis will therefore be available within 7 working days of the survey end date.
CLICK HERE to register for the 3Ease survey and access our comprehensive resource centre providing all the guidance and documents you will need to make your survey a success.
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